SLS wins Innovation Excellence Award at Dementia Care & Nursing Home Expo

We are delighted to have been awarded the Innovation Excellence Award at the 2018 Dementia Care & Nursing Home last week!

The award recognises an original, cost-effective and operational product or service that will have positive change in the care industry. With 5 exhibitors in our category to choose from, we couldn’t be happier that our new innovation, SLS Connect, was crowned the winner!

Receiving the award during the launch of SLS Connect reinforces the benefits of this intelligent machinery and the impact it will have on the commercial laundry sector. We can’t wait to share it all with you.

If you’d like to find out more about SLS Connect and how it could help you, give us a call on 0845 388 3834 or email sales@slsltd.co.uk.

Perfecting service doesn’t have to be complicated.

Service support has always been reactive, requiring an insight that is never available. We arrive blind to what has happened with any machine that is faulty. SLS Connect turns this on its head.

Having foresight of what might be wrong and the reasons why before we visit means we can arrive prepared. This simplifies everything; when a customer calls we will be able to communicate directly about their problem from a position of knowledge, reducing the interaction to a simple quality discussion as opposed to a distracting Q&A leading to confusion on all parties behalf.

We have listened and accepted what is wrong and SLS Connect is our answer. Simple by design.

The IOT meets commercial laundry equipment.

IOT – the Internet of Things. A network of physical devices embedded with electronics, software, sensors and measuring equipment, reporting directly to a cloud infrastructure.

SLS Connect is the introduction of IOT principles, designed to improve and maximise information in support of perfect customer service. There are plenty of products coming to market that incorporate the benefits of IOT and we are extremely proud to bring the benefits to the commercial laundry market.

SLS Connect, simply laundry.

SLS Connect. Designed to reduce downtime.

How long on average does it take to repair a laundry machine? How about the average hours you’ve lost communicating a problem to your service partner? Imagine a machine that reports directly to your service partner whenever there’s an issue.

We are passionate about change and improving our customers’ experience, taking the bold step to introduce a new solution to the market is our way of challenging the norm. We want service to become transparent, we want our standards to be easily measurable and visible, and for our customers to have the best possible experience without even recognising it is happening.

Let’s revolutionise your in-house laundry.

SLS Connect will provide information for every invested party; managers can view reports at the click of a button, owners can see activity from anywhere in the world and operatives can truly interact with simple controls.

We believe there is no point simply capturing fantastic operational information, sharing statistics and reporting accurately upon performance gives the power directly to our customer.

If you operate multiple sites you will have the ability to see how each laundry operates and where efficienies can be obtained. The information we will capture will allow us to propose better more efficient laundries for the future within your business. There is already a plan in place to use the data we are capturing to predict failure, achievable by only understanding how and why failure happens in the real world. Maybe in the future we can predict and resolve a fault before it even happens!

Perfecting service, delivering quality results

SLS Connect simplifies laundry. It delivers the highest wash quality with a custom system that is flexible, simple and adaptable.

We have appreciated the feedback and our own observations regarding the process of washing laundry and regardless of your business type or environment there are a very few simple needs that underline the whole ethos of laundry. The No.1 priority and function of a laundry is to clean linen and return it to use in the best possible condition. This is our No.1 focus, regardless of how we deliver our standards they must be of the highest order.

Modern environmental and operational pressures exist however whereby a laundry must illustrate value and efficiency. SLS Connect strives to control the variables associated with laundry; we have incorporated a simple design feature whereby the machine truly understands what is being processed and adjusts every level automatically and simply without the user noticing. Performance is consistent while using the least energy and time.

Your laundry, your way.

Connecting technology with perfect service.

SLS Connect is designed to give you complete peace of mind and remove the pressure of owning and operating laundry equipment. Our equipment will monitor and report every process and problem, information never before available. We know first, react first, resolve fast.

This ethos is central to what we do as a company and always has been, the difference is that we are enabled by SLS Connect, empowered to be in the best conceivable position to offer the support that we crave to deliver. We view the connectivity of our technical platform and the needs of our customers as a perfect combination. Keeping a simple process simple by design.

There are many benefits, including the ability to remotely manage the wash quality, SLS Connect can incorporate our high quality range of laundry chemicals and we can remotely manage the dosing rates, etc. If you have a problem process we can change it and update your machine remotely, or if you want to remove a chemical from a process we can do so immediately. SLS Connect customers will also benefit from a different dosing technology designed to virtually eliminate the variances and service issues associated with traditional peristaltic dosing pumps.


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Miele Professional Approved Partner 2017

The image above says it all, if you require sales of new equipment or service of your existing Miele Professional Commercial laundry equipment, washing machines, tumble dryers or rotary irons, we can support you.

Why a partner and not a dealer?

Miele Professional has a dedicated network of partners who do more than sell the equipment, we are on hand to provide support for the complete range of Miele Professional products, in fact we represent Miele with direct support. In simple terms, we are trusted by Miele to deliver their own high standards.

This sets the relationship apart from many others, it offers SLS direct access to numerous technical training events every year to ensure our expert engineers are always at the forefront of knowledge and product understanding, they are also assessed during these events for competency so you, our valued customers can count on us.

As an approved partner we, SLS, have access to all the necessary technical bulletins relating to the products and each technician operating in the field is afforded unique Miele software on their laptops to ensure we can identify faults and resolve issues, often without replacement parts in the fastest achievable manner.

This insight and technical assistance ensures we can deliver a class leading service in support of your business needs.